WE SHIP ALL DOMESTIC ORDERS US POSTAL SERVICE PRIORITY MAIL. THE RATES SPECIFIED ON OUR SHIPPING CHART (ABOVE) COVERS THE COST OF USPS PRIORITY MAIL SERVICE. You will be notified by email when your order has shipped, your tracking number, and an EXPECTED delivery date. Expected delivery dates are provided by the USPS and are NOT guaranteed .
To track UsPS orders go to the www.usps.com site.
We will track your order ONLY when delivery of order is late. Thank you.
FOR OVERNIGHT SHIPMENTS, 2ND DAY SHIPMENTS, OR NEXT DAY AIR MAIL: WE DO CHARGE YOU EXTRA FOR THE ADDITIONAL COST TO SHIP BY THESE METHODS. We make every effort to advise you via telephone and/or email the cost being charged to you PRIOR to shipment.
If you do not reply immediately to our emails/phone calls, your order is automatically shipped USPS Priority Mail. We appreciate your cooperation.
Over-sized Large and extra heavy items, we will notify you of any additional shipping charges. Please reply to our phone call/email promptly, otherwise we automatically cancel the order within ten (10) days. We appreciate your cooperation.
FOREIGN ORDERS – We ship worldwide. all foreign orders are shipped USPS first class unless Priority Mail is either requested by you or in some cases, it is the only shipping option. Forien deliveries generally takes approximately 10 days to 2 weeks to reach you, unless sent Priority Mail which is less than a week. After you place your order, you will be sent an email advising you the cost to ship your order. Upon receipt of our email to you, please CONFIRM via email, the shipping price is agreeable with you and we will charge your account accordingly. Alternatively, if you find the shipping too expensive, please email us to cancel the order. If you do not reply to our email(s) within 10 days, your order is automatically cancelled. We make every effort to ship foreign orders in a timely fashion. Please Note:
WE CAN NO LONGER SHIP TO: Mexico, Indonesia or countries under military conflict due to postal delivery problems . If you are from such areas and have family or friends in the USA, we can ship the items to them.
FORIGN ORDERS: WE SHIP WORLDWIDE. SEE FURTHER INFORMATION UNDER HEADING: FOREIGN ORDERS.
Thank you.
SHIPPING DEPARTMENT HOURS
MONDAY TO FRIDAY – 12 Noon to 4pm – Eastern Time.
Our Phone # 978-332-0175. Our email: fire@firebell.net
