RETURN POLICIES
E-mail: fire@firebell.net
Phone: 978-332-0175
P.O. Box 131
West Dennis, MA 01670
With prior authorization, merchandize can be returned within 30 days, referencing to your order date and shipping address. The return can be: replacement, credit, or refund. NOTE: returns must be in original packaging. Please return your packing slip with order number and your name, address email and phone number. Please notify us via email at: fire@firebell.net or telephone us at: 978-332-0175 at time you post the return.
Your return can be a replacement of same item, different item(s), credit or refund. After we receive your returned items and find it in good condition in the original packaging, your card will be credited for the amount of the returned item(s), excluding postage/handling.
DAMAGED IN SHIPMENT
Save all packaging and notify us as soon as possible via email at: fire@firebell.net or telephone us at: 978-332-0175. We will then advise you what to do to replace the item.
NOTE: All returns must be in original packaging. Remember to return the packing slip .
Thank you!
