374 Main St., Rt. 28
P.O. Box 131
West Dennis, MA 01670
With prior authorization, merchandize can be returned within 30 days, referencing to your order date and shipping address. The return can be: replacement, credit, or refund. NOTE: returns must be in original packaging. Please return the shipping label, packing slip & order forms. Notify us via email at: www.firebell.net or telephone us at: at time you post the return.
Your return can be a replacement of same item, different item(s), credit or refund. If refund, and paid via Visa or Master Charge, we shall Credit your account for the amount due you (excluding postage/handling). If refund and paid via check, we shall mail you a check for the amount due you, less the postage/handling fee. If refund via a Gift Card, a new Gift Card will be reissued to you.
DAMAGED IN SHIPMENT
Save all packaging and notify us as soon as possible via email at: www.firebell.net or telephone us at: 508-760-0030. We will then advise you what to do to replace the item. NOTE: All returns must be in original packaging. Remember to return the label, packing slip & order forms. Thank you!